January 1, 2010

On January 1, 2010 the Customer Service Standard under the Accessibility for Ontarians with Disabilities Act, 2005 came into force. The standard requires public sector organizations to provide accessible customer service to persons with disabilities and ensures policies, practices and procedures are consistent with the core principles of independence, dignity, integration and equality of opportunity.

To comply with the Standard the Board has developed a Customer Service Standard Policy.

For more information regarding this policy or the Board’s accessible services, please contact the Board at 1-866-777-7391 or 1-866-301-0889 (TTY) or at ccb@ontario.ca.

December 16, 2009

On December 15, 2009 the Health Care Consent Act, 1996 was amended.

Under the new provisions, the Board will no longer direct the Public Guardian and Trustee or the Children's Lawyer to arrange for legal counsel for a person appearing before it. These orders will be made instead to Legal Aid Ontario.

The Act is also amended to increase the time allowed for the Board to issue written reasons for its decision from two business days to four business days.

These changes will not affect proceedings before the Consent and Capacity Board.

December 01, 2009

The CCB Summary Templates, helpful tools for physicians presenting at CCB hearings, have been improved and simplified.