Welcome to the Consent and Capacity BoardCommitment to Respect, Equity, Accessibility, Diversity & InclusionThe Consent and Capacity Board is committed to providing an accessible and inclusive environment, that removes systemic barriers so everyone can access our services in a way that respects their dignity and independence. In furthering these goals, we are committed to providing an accessible public service that embodies the principles of justice, diversity, inclusion and cultural competency, responsiveness and safety. We are also committed to creating a safe and respectful environment for all our staff, adjudicators, stakeholders, and hearing participants. Land AcknowledgementThe Consent and Capacity Board acknowledges that our headquarters in Toronto is located on the traditional territory of many nations including the Mississaugas of the Credit, the Anishnabeg, the Chippewa, the Haudenosaunee and the Wendat peoples and that this territory is covered by Treaty 13 with the Mississaugas of the Credit. The Board further acknowledges that our work takes place on traditional Indigenous territories across the province where our adjudicators, parties, and other participants live and work and that these territories are covered by 46 treaty agreements. We recognize the deep connection First Nations, Metis and Inuit peoples have to the land on which we live and work and we are thankful to them for their stewardship since time immemorial and their ongoing contributions to the place we call Ontario. NoticesIMPORTANT NOTICEThere is no in-person service at the Board office. For fastest service please contact the Board by email (ccb@ontario.ca). You may also contact the Board by fax (1-866-777-7273), by regular mail or by leaving a telephone message (1-866-777-7391). THE FOLLOWING MUST BE SUBMITTED TO THE BOARD ELECTRONICALLY BY EMAIL (ccb@ontario.ca) or FAX (1-866-777-7273)
Note that if you choose to submit any of these items in hardcopy by regular mail or courier you will experience delays in service. The Board recommends all materials and communication be sent by email or fax. Notice Regarding Hearing OperationsScheduling Hearings The Board is required by law to convene hearings within seven calendar days of receipt of an application and to promptly provide notice of hearing to all parties. Hearings before the Board take place on business days (i.e Monday to Friday excepting holidays). The Board's standard hearing day commences at 9:00 am and concludes at 5:00 pm. Standard hearings are scheduled for two hours with start times of 9:00, 12:00 and 3:00. Case Conferences, some Mandatory CTO reviews, and exceptional matters may be scheduled on different days, at different times and for different durations. Matters are scheduled by the Board to convene on or before the seventh day after receipt of the application. Notices of hearing are issued to the parties as early in this time period as possible. Parties who wish to reschedule their hearing to a new date or time may make a mutual request on behalf of all parties, who must be in agreement. Rescheduling requests must be made in writing. The Board will make best efforts to accommodate mutual rescheduling requests where possible. If a request is not made mutually the Board will not reschedule the hearing and the party may raise the issue before the panel at the hearing. Where the Board cannot accommodate a mutually requested rescheduled date and time parties also have the option to join a waitlist and be notified if that date and time becomes available. Hearing Formats The Board currently schedules all hearings to convene by videoconference. Videoconference hearings are conducted using Zoom. If your hearing is scheduled to proceed by video, you will receive the necessary information to connect to the hearing with your Notice of Hearing. If you are not familiar with Zoom you may wish to visit our Video Conference Information Sheet page on our website for more information. If you are not able to join by video you may also call into the hearing from any phone. Phone information will also be provided with your Notice of Hearing. In exceptional cases the Board may convene a hearing in writing or in-person. To request a written or in-person hearing you must make your request to the Board in writing, copied to all parties, as soon as possible. Your request must explain why you believe a videoconference hearing would cause you significant prejudice. The Board may hold a case conference to consider your request and will make a decision on the request as soon as possible. A member or panel of the Board may direct that a matter proceed by a particular format on its own motion or on a motion by a party. These issues may be determined adjudicatively at a case conference or at hearing. Documents to be presented at Hearing Documents to be presented at hearing must be submitted to the Board by email or fax on the business day prior to the hearing. Professional parties must submit their documents by 10 am on the business day prior to the hearing. Other parties must submit their documents by 2 pm on the same day. Inclusion and Accessibility Parties who require an interpreter, any type of accessible service or other accommodations are encouraged to notify the Board of their needs as soon as possible so the Board may make the necessary arrangements. Reminders for Parties The Board thanks all parties and their representatives for assisting the Board in ensuring hearings take place, and decisions are made, in a timely fashion by:
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